Privacy Policy

Thank you for choosing MongoQ. We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you interact with our business and related services, both online and offline. By using our services, you consent to the practices described in this policy.

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Information We Collect:

We may collect the following types of information:

1. Personal Information: When you interact with us, we may collect personal information such as your name, contact information (email address, phone number), and other information you provide us.

2. Usage Information: We may collect information about your interactions with our food truck, such as your location, time of visit, menu items ordered, and other usage details. This information is collected for analytics and to enhance your user experience.

3. Device Information: We may collect information about the device you use to access our services, including device type, operating system, browser type, and IP address.

4. Cookies and Similar Technologies: We may use cookies and similar technologies to collect information about your browsing and usage patterns on our website and mobile app.

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How We Use Your Information:

We may use your information for the following purposes:

1. To provide you with our food truck services, including order processing, delivery, and customer support.

2. To improve and personalize your experience with our food truck, products, and services.

3. To analyze usage patterns and gather insights to enhance our offerings, promotions, and marketing efforts.

4. To communicate with you about updates, promotions, and other relevant information.

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Disclosure of Your Information:

We may share your information with the following entities:

1. Service Providers: We may share your information with third-party service providers who assist us in providing our services, such as payment processing, analytics, and marketing.

2. Legal Requirements: We may disclose your information as required by law or in response to a valid legal request, such as a subpoena or court order.

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Your Choices:

You have the following rights regarding your personal information:

1. Access and Correction: You can request access to the personal information we hold about you and request corrections if needed.

2. Opt-Out: You can opt out of receiving promotional communications from us by following the instructions provided in the communication.

3. Cookies: You can manage your cookie preferences through your browser settings.

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Data Security:

We take reasonable measures to protect your personal information from unauthorized access, disclosure, or loss. However, no data transmission over the internet or electronic storage is completely secure.

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Children's Privacy:

Our services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children under 13 years of age.

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Changes to this Policy:

We may update this Privacy Policy periodically to reflect changes to our practices or for other operational, legal, or regulatory reasons. The updated policy will be effective upon posting.

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Posted: 08/15/2023